Contact
We answer on business days, usually within 1–2 days.
Last updated: August 25, 2026
Support and general questions
Email: support@vyexa.net
- A bot does not respond, hangs or returns an error — tell us the bot name and the time of your request.
- Questions about free limits and paid processing.
- Ideas for new bots and features.
Payments and refunds
Purchases happen inside Telegram. If you were charged but received no result, email support@vyexa.net with the bot name and the approximate time of payment — we will investigate and refund it if the failure was on our side. See our Terms of Use for details.
Data and privacy
Data deletion requests, questions about personal data processing and privacy complaints: same address, subject "Privacy". What we store and why is described in the Privacy Policy.
Abuse and content complaints
If you believe someone is using our bots to infringe your rights (for example, using your likeness or protected material), write to us with the subject "Abuse" and describe the situation. We block offenders and delete the related data.
About the operator
The bots are part of the Vyexa service. Operator details and the full legal terms of the main service: vyexa.net/terms.